Having a Voice

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Listening to children and young people like you about their experience of being in the care of Solihull  is really important to us.

Listening is not enough.

So we make sure that your thoughts and feelings are heard and that you are given lots of explanation about what is happening to you. If things can be changed as a result, then things can change. If they can’t be changed you will be informed why.

Some examples of things that have changed because young people who have been in the care of Solihull and have been listened to are:

  • chairing your own reviews
  • being involved in the interviews of staff who work directly with you, like social workers and nurses.
  • being able to have a sleepover at your friends by just asking your foster carer instead of needing permission from your social worker

We want you to be directly involved in making a difference and helping to shape the services we provide.

 

 

OVOS

Get involved with OVOS (Our Voice, Our Services) in Solihull for all looked after children and young people to have a say, as loud as you want. If you want to say something and make a change you can join too.

Contact us now, there’s loads for you to get involved in!

 

 

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The National Leaving Care Benchmark Forum – see their leaflet here.

 

 

 

If you are not happy

If there is something you are unhappy about with your experience in care and would like us to try to help, please let us know. It could be you are having difficulties with carers, at school, living independently or money.

We want to try to help to put it right. Please email your complaint to

statutorycomplaints@solihull.gov.uk

and someone will be in touch with you to look into your problems further.

For general support and advice, please contact us.

If you want someone to support you to make a complaint, you may want to talk to an Advocate.